A mini #housingcamp about #channelshift

Jayne here.  In the last couple of months, I’ve had various emails and phone calls from folks in the housing sector who’re all keen to come visit us and talk about channel shift, digital by default, online services….  There’s lots of different expressions for it, but it seems like folks are wanting to work out how best to do “more stuff for customers on the web”.

My diary is a bit bonkers, so it struck me that talking to everyone individually about it, wasn’t massively efficient.  But it would be good to share our experiences of what’s working, what’s not, where we’ve started to make progress etc.  I’ve exchanged a few tweets, and some emails with folks not on twitter, and it seems like this might be a plan.

An evening meetup.  We’re happy to host here at TVH Towers, next door to the train station in Twickenham.  We have some comfortable café-style meeting space, wifi, and big screens.  And there’s a supermarket downstairs, so in true #camp style, its easy to BYO for snacks!

We’re happy to share with you what we’ve done so far for our online services project.  In fact, it would be really useful to get some feedback on the product we’ve built (we’re doing a beta release at the end of this month).

From a technical angle, we can talk about agile project management, responsive front end design, ruby on rails, stored procedures, SQL databases…

From a user angle we can talk about real time data, redesigned statements, repairs requests, repairs history, visibility and alerts on common parts repairs, tenancy documents, service charge statements….  There’s a long list of functionality, a MVP (minimum viable product) and a development roadmap to see us through the next 12 months.

But moreover, it would be great if we could ALL share our experiences – what are we all thinking, doing, finding out along the way.  Digital service delivery is pretty new for the sector, so there’s much to learn.  And sometimes starting out on these projects is daunting.  Exactly how do you eat that elephant of interfacing systems?  I reckon a little group of interested people could be great for moving our collective thinking forward.

Get in touch if you’re interested – comment, email, tweet.  Whatever suits.  A stimulating evening with say 10 or so folks could be just the thing.  I’m thinking some time in March, or early May.  Let me know what works best.

9 thoughts on “A mini #housingcamp about #channelshift

  1. Nick Atkin

    Hi Jayne

    Great idea as we’re dealing with similar types of requests too. Either myself or one of the gang here at Halton Housing Trust would love to come along for some shared learning so count us in!

    Cheers

    Reply
  2. Pingback: Link roundup

  3. http://herbaline.com.my/h65O47.asp

    Gaming individual computers are not as challenging as you may possibly assume, and performing your own gaming individual pc isnt as challenging as a lot of persons would make you consider. Seeing which you previously have a distinct software in thoughts when building your extremely own gaming device, you’ll find truly only three principal parts you might have to need to feel concerned about, and every small thing else is truly secondary: the processor, movie card, and RAM.
    [url=http://herbaline.com.my/h65O47.asp]http://herbaline.com.my/h65O47.asp[/url]
    http://herbaline.com.my/h65O47.asp

    Reply
  4. Anonymous

    Thank you for producing the honest attempt to discuss this. I feel quite strong about it and would like to learn a lot more. If its OK, as you gain extra in depth understanding, may possibly you mind adding a lot more articles quite similar to this one with a lot more details? It would be extraordinarily beneficial and beneficial for me and my friends.
    [url=http://www.scsindy.com/sunglasses01.php?solaires/homme/ray-ban-3025-aviator-004-51-ray-ban-rb-3025-aviator-004-51-5.html?p=wM4IjMtgDNsYDN]Lunettes de soleil RAY BAN 3025 AVIATOR 004/51 partir de 9600 chez Optical Discount[/url]
    Lunettes de soleil RAY BAN 3025 AVIATOR 004/51 partir de 9600 chez Optical Discount

    Reply
  5. oferta gafas de sol Oakley graduadas - Gafas de sol Oakley

    My spouse and I absolutely really like your weblog and find plenty of your posts to be just what Im seeking for. Do you offer guest writers to write content material for you? I wouldnt mind writing a post or elaborating on several the subjects you write related to here. Once again, awesome weblog! go to my website ex girlfriends
    [url=http://magda.me/sunglasses01.php?p-gafas-sol-2/oakley/oferta-gafas-de-sol-oakley-graduadas.html]oferta gafas de sol Oakley graduadas – Gafas de sol Oakley[/url]
    oferta gafas de sol Oakley graduadas – Gafas de sol Oakley

    Reply
  6. Anonymous

    Just want to say your blog is very good. I always like to hear something new about this because I have the similar blog in my Country on this subject so this helps me a lot. I did a search on the issue and found a good number of blogs but nothing like this.Thanks for sharing so much in your blog.. Greets, Darijan
    [url=http://fauneetflore.haplosciences.com/sunglasses01.php?brillen/sonnenbrillen/oakley/frogskin/]Oakley Frogskin Sonnenbrillen – gnstige Oakley Frogskin Sonnenbrillen online kaufen[/url]
    Oakley Frogskin Sonnenbrillen – gnstige Oakley Frogskin Sonnenbrillen online kaufen

    Reply
  7. electrodomesticos de bajo consumo

    Nosotros lo sabemos porque llevamos más de una década dedicándonos a las reparaciones de cualquier tipo de electrodomésticos, y encargándonos del servicio técnico de las marcas y fabricantes de mayor uso en Guipúzcoa. Ofrecemos un servicio pensado exclusivamente para usted, para que alargue la vida de los electrodomésticos más importantes de su hogar: frigoríficos, lavavajillas, hornos, vitrocerámicas, campanas, y también termos eléctricos, lavadoras secadoras. Simplemente contacte con nuestro servicio de reparacion de electrodomesticos Donostia, y nos encargaremos de dejarle el electrodoméstico como nuevo a un precio más que razonable.

    Reply

Leave a Reply

Your email address will not be published. Required fields are marked *